Privacy
Brezy Online Pty Ltd. ("Brezy", "Brezy Online", “we” or “us”) is committed to providing quality services to our customers at www.brezy.com (the "Site"). This policy will outline our ongoing obligations to you in respect of how we collect, use and share information that we gather about users of our site.
Your use of our Site is always subject to our terms and conditions. You understand that by using the Site and the Service, you have agreed to the terms and conditions of this Agreement and you agree to use the Site and the Service solely as provided in this Agreement. This Policy may change from time to time without notice. Please check this Privacy and Cookie Policy periodically as Your continued use of our Site after we make changes is deemed to be acceptance of those changes.
What is Personal Information and why do we collect it?
Personal Information is information (or an opinion) that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses and phone numbers.
This Personal Information is obtained in ways (but not limited too) such as correspondence by email, via our website, via phone, from your website, from media and publications, from other publicly available sources, from cookies, and from third parties. We don’t guarantee website links or policy of authorised third parties.
We collect your Personal Information for the purpose of providing our services to you, providing information to our customers and marketing. We may also use your Personal Information for other purposes related to our business or through our third party partners. By contacting us in writing You may unsubscribe from our mailing/marketing lists at any time.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by us only:
- For the primary purpose for which it was obtained
- For a secondary purpose that is reasonably related to the primary purpose
- By us or our approved third party partners
- With your consent; or where required or authorised by law.
Information we collect
Information is collected directly from you or through the use of our Site and from third parties. We may combine all of the information we collect about you from these various sources.
Information we collect directly from you.
Depending on how you use our Site, you may provide us with certain information that can identify you as an individual, such as your name, email address, phone number, credit or debit card information and shipping or billing address (collectively, "Personal Information"). We will also collect any other information that you choose to provide to us through our Site (e.g., contents of messages you send to us through our Site). This may include via email or phone correspondence with us.
Content that you provide.
If you post Content on our Site, the Content, as well as other information (e.g. user name, your name, comments), becomes information that we may use. We cannot prevent such Content or information from being used in a manner that may violate this Policy, our User Agreement, the law, or your personal privacy.
Information we collect about you from third parties.
We may collect information about you from third parties. For example, we may collect demographics information from public sources and from third-party data and analytics companies. In addition, we may collect information about you from our approved third party partners.
Information we collect automatically through your use of our Site.
We may automatically collect information about your use of our Site, including (but not limited too) your Internet protocol (“IP”) address; the type of web browser used; the website/s that led you to our Site; the website you visit after leaving our Site; the pages and data you view on our Site; the dates/times and locations you access our Site; and information about any orders you place.
Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may receive information from third parties.
Disclosure of Personal Information
Your Personal Information may be disclosed in circumstances including the following:
- Related third parties and third parties where you consent to the use or disclosure; and
- Where required or authorised by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.
Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
Brezy may charge an administrative fee for providing a copy of your Personal Information and may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy please contact us via the ‘Contact Us’ button on brezy.com
Cookies
This site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this is likely to downgrade certain elements of brezy.com.
How We Use Cookies
We use cookies for a variety of reasons detailed below. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.
Disabling Cookies
You can prevent the setting of cookies by adjusting the settings on your browser. Be aware that disabling cookies will affect the functionality of this Site, which we do not recommend.
The Cookies We Set
- Account related cookies: If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.
- Login related cookies: We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page.
- Email newsletters related cookies: We offer subscription services and cookies may be used to remember if you are already registered to these and whether to show certain notifications which might only be valid to subscribed users.
- Orders processing related cookies: This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.
- Surveys related cookies: From time to time we offer user surveys. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you have moved to another page.
- Forms related cookies: When you submit data through a form (i.e. found on contact pages), cookies may be set to remember your user details for future communications.
- Site preferences cookies: In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever your interaction with a page is affected by your preferences.
- Third Party Cookies: In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.
This site uses Google Analytics which is one of the most widespread and trusted analytics solutions for helping us to understand how you use the site and ways that we can improve your experiences with us. These cookies may track things such as how long you spend on the site so we can produce engaging content.
Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content.
As we sell products it's important for us to understand statistics about how many of the visitors to our site purchase our products and as such cookies will track this type of data.
We also use social media buttons and/or plugins that allow you to connect with your social network in various ways. For these to work sites including (but not limited to) Facebook, Twitter and Google+ will set cookies through our site which may be used to enhance your profile on their site.
Third Party Applications
We may use other third party applications that collect cookie data for use on brezy.com.
Google Analytics
Our website uses Google Analytics, www.google.com (“Google Analytics” or “Google”). Google Analytics employs cookies that are stored to your computer in order to facilitate an analysis of your use of the site. The information generated by these cookies, such as time, place and frequency of your visits to our site, including your IP address, is transmitted to Google’s location in the US and stored there. Google uses this information to analyze your use of our site, to compile reports for us on internet activity and to provide other services relating to our website. Google may also transfer this information to third parties where required to do so by law or where such third parties process this data on Google’s behalf. Google states that it will in never associate your IP address with other data held by Google. You can prevent cookies from being installed by adjusting the settings on your browser software accordingly as noted elsewhere in this Privacy Policy. You should be aware, however, that by doing so you may not be able to make full use of all the functions of our website. Google Analytics also offers a deactivation add-on for most current browsers that provides you with more control over what data Google can collect on websites you access. The add-on tells the JavaScript (ga.js) used by Google Analytics not to transmit any information about website visits to Google Analytics. However, the browser deactivation add-on offered by Google Analytics does not prevent information from being transmitted to us or to other web analysis services we may engage. Google Analytics also uses electronic images known as web beacons (sometimes called single pixel gifs) and are used along with cookies to compile aggregated statistics to analyze how our site is used. You can find additional information on how to install the browser add-on referenced above at the following link: https://tools.google.com/dlpage/gaoptout?hl=en. For the cases in which personal data is transferred to the US, Google has self-certified pursuant to the EU-US Privacy Shield (https://www.privacyshield.gov/EU-US-Framework) .
Online advertising
We use third-party marketing or advertising companies (e.g., GoogleAds) to serve advertisements on third-party websites or other media (e.g., social networking platforms). This enables these third parties to target advertisements to you for products and services in which you might be interested. These advertisements may be targeted based on the pages you view on our Site or on third-party websites, as well as other information that they may have about you. These third parties may use cookies, JavaScript, web beacons (including clear GIFs), LSOs and other tracking technologies to measure the effectiveness of their ads and to personalise advertising content to you. We may provide these third-party advertisers with information, including Personal Information, about you, as permitted under our agreements with such third parties. The service providers we use for online advertising may change.
Google Tag Manager (GTM)
Google Tag Manager (GTM”) is a tag management system to manage JavaScript and HTML tags used for tracking and analytics on websites. Tags are small code elements that, among other things, are used to measure traffic and visitor behaviour: to understand the effect of online advertising and social channels; to set up remarketing and orientation towards target groups; and to test and optimize websites. GTM makes it easier for us to integrate and manage our tags. We use GTM on our website to include the following tracking tools (as in described in detail this section):
- Google Analytics
- Google Adwords
- Google Optimize
- Hotjar
- Intercom
- Pardot
- Sitesearch 360
If you have performed deactivation, GTM takes this deactivation into account. For more information about GTM’s privacy practices can be found at https://policies.google.com/privacy?hl=en and terms of use at https://www.google.com/analytics/tag-manager/use-policy/.
Google Optimize
We use Google Optimize to carry out A/B Testing. Cookies are using to record a person’s involvement in a website experiment e.g. an A/B test where half of our website users see one webpage, and the other half see an alternative version. This helps us test that the changes we make to our site are actually making it better.
Google Fonts
Google Fonts is a typeface visualization service provided by Google LLC or by Google Ireland Limited, depending on the location this Application is accessed from, that allows this Application to incorporate content of this kind on its pages. Personal Data processed: Usage Data; various types of Data as specified in the privacy policy of the service.
Changes to this Policy
This Policy was last updated as of the “Last Modified” date above. We may modify this Policy at any time and post change to our Site. We encourage you to review this page frequently for any changes.
More Information
However if you are still looking for more information then you can contact us through our contact page.
